We also hold bespoke training on Microsoft Teams so that you can hop on and see the Barbour Comprehensive service in action. We take you through the supportive resources that you have at your fingertips and we also share hints, tips and best practices.
💡 Request your training here and we’ll be in touch to arrange the best date for you.
Occasionally, you may come across this screen while trying to access the service.
If this happens:
- Try clearing your browser's cookies and cache as the first action as this often resolves the issue. Here are instructions for how to do this if you are using Chrome or Microsoft Edge.
- Check which web browser you are using. Internet Explorer is no longer supported so please try using other browsers.
If you log out at the end of your session by clicking the Log Out button rather than just closing your browser, it will ensure you are properly logged out and may prevent this issue in future.
If the problem still persists, please let us know and we can take a look: help@barbour-ehs.com.
If you encounter a blue screen while trying to access the service, don’t worry!
This error message appears when all the licenses included in your subscription are already in use.
To resolve this, you should check with your colleagues to see if they are using the license that you need access to.
If they are, ask them to log out if they’ve finished using the service.
If no one is using it, try logging back in again to see if that resolves the issue.
If the problem still persists, please let us know and we can take a look: help@barbour-ehs.com.
If you’re stuck, can’t find what you need, or just want to talk something through, we’re always happy to help.
Our Customer Care team is just a call or email away, and your Account Manager is here for you too.
📞 0845 711 4111
✉ help@barbour-ehs.com
20 Grosvenor Place, London, SW1X 7HN
Company registration: 13425399
